ISEB BH0-006 is a certification exam to test IT expertise and skills. If you find a job in the IT industry, many human resource managers in the interview will reference what ISEB related certification you have. If you have ISEB BH0-006 certification, apparently, it can improve your competitiveness.
ITCertKing provides a clear and superior solutions for each ISEB BH0-006 exam candidates. We provide you with the ISEB BH0-006 exam questions and answers. Our team of IT experts is the most experienced and qualified. Our test questions and the answer is almost like the real exam. This is really amazing. More importantly, the examination pass rate of ITCertKing is highest in the worldwide.
To choose our ITCertKing to is to choose success! ITCertKing provide you ISEB certification BH0-006 exam practice questions and answers, which enable you to pass the exam successfully. Simulation tests before the formal ISEB certification BH0-006 examination are necessary, and also very effective. If you choose ITCertKing, you can 100% pass the exam.
Exam Code: BH0-006
Exam Name: ISEB (ITIL V3 Foundation Certificate in IT Service Management)
One year free update, No help, Full refund!
Total Q&A: 418 Questions and Answers
Last Update: 2014-02-13
If you are still struggling to prepare for passing BH0-006 certification exam, at this moment ITCertKing can help you solve problem. ITCertKing can provide you training materials with good quality to help you pass the exam, then you will become a good ISEB BH0-006 certification member. If you have decided to upgrade yourself by passing ISEB certification BH0-006 exam, then choosing ITCertKing is not wrong. Our ITCertKing promise you that you can pass your first time to participate in the ISEB certification BH0-006 exam and get ISEB BH0-006 certification to enhance and change yourself.
You choosing ITCertKing to help you pass ISEB certification BH0-006 exam is a wise choice. You can first online free download ITCertKing's trial version of exercises and answers about ISEB certification BH0-006 exam as a try, then you will be more confident to choose ITCertKing's product to prepare for ISEB certification BH0-006 exam. If you fail the exam, we will give you a full refund.
ITCertKing IT expert team take advantage of their experience and knowledge to continue to enhance the quality of exam training materials to meet the needs of the candidates and guarantee the candidates to pass the ISEB certification BH0-006 exam which is they first time to participate in. Through purchasing ITCertKing products, you can always get faster updates and more accurate information about the examination. And ITCertKing provide a wide coverage of the content of the exam and convenience for many of the candidates participating in the IT certification exams except the accuracy rate of 100%. It can give you 100% confidence and make you feel at ease to take the exam.
Feedbacks of many IT professionals who have passed ISEB certification BH0-006 exam prove that their successes benefit from ITCertKing's help. ITCertKing's targeted test practice questions and answers to gave them great help, which save their valuable time and energy, and allow them to easily and smoothly pass their first ISEB certification BH0-006 exam. So ITCertKing a website worthy of your trust. Please select ITCertKing, you will be the next successful IT person. ITCertKing will help you achieve your dream.
BH0-006 Free Demo Download: http://www.itcertking.com/BH0-006_exam.html
NO.1 Which of the following statements about communication within Service Operation are CORRECT?
1. All communication must have an intended purpose or resultant action
2. Communication should not take place without a clear audience
A.1 only
B.2 only
C.Both of the above
D.None of the above WArialZ
ANSWER: c
ISEB answers real questions BH0-006 study guide BH0-006
NO.2 Which process is responsible for discussing reports with customers showing whether services have
met their targets?
A.Continual Service Improvement
B.Business Relationship Management
C.Service Level Management
D.Availability ManagementWArialZ
ANSWER: c
ISEB BH0-006 BH0-006 BH0-006
NO.3 What does a service always deliver to customers?
A.Applications
B.Infrastructure
C.Value
D.Resources WArialZ
ANSWER: c
ISEB BH0-006 BH0-006 BH0-006 certification training
NO.4 Which processes review Underpinning Contracts on a regular basis?
A.Supplier Management and Service Level Management
B.Supplier Management and Demand Management
C.Demand Management and Service Level Management
D.Supplier Management, Demand Management and Service Level Management WArialZ
ANSWER: a
ISEB BH0-006 BH0-006 pdf BH0-006
NO.5 Which of the following do Technology metrics measure?
A.Components
B.Processes
C.The end to end service
D.Customer satisfactionWArialZ
ANSWER: a
ISEB test answers BH0-006 BH0-006 exam
NO.6 What would be the next step in the Continual Service Improvement (CSI) Model after:
1. What is the vision?
2. Where are we now?
3. Where do we want to be?
4. How do we get there?
5. Did we get there?
6. ?
A.What is the Return On Investment (ROI)?
B.How much did it cost?
C.How do we keep the momentum going?
D.What is the Value On Investment (VOI)?WArialZ
ANSWER: c
ISEB practice test BH0-006 certification training BH0-006
NO.7 Which of the following activities is NOT a part of the Deming Cycle?
A.Act
B.Plan
C.Do
D.Coordinate WArialZ
ANSWER: d
ISEB study guide BH0-006 BH0-006 test answers BH0-006 exam simulations BH0-006 certification
NO.8 The consideration of business outcomes and value creation are principles of which part of the Service
Lifecycle?
A.Continual Service Improvement
B.Service Strategy
C.Service Design
D.Service TransitionWArialZ
ANSWER: b
ISEB demo BH0-006 certification training BH0-006 exam BH0-006 BH0-006 BH0-006 original questions
NO.9 The BEST definition of an Incident is:
A.An unplanned disruption of service unless there is a backup to that service
B.An unplanned interruption or reduction in the quality of an IT Service
C.Any disruption to service whether planned or unplanned
D.Any disruption to service that is reported to the Service Desk, regardless of whether the service is
impacted or not WArialZ
ANSWER: b
ISEB BH0-006 BH0-006
NO.10 Which of the following is a responsibility of Supplier Management?
A.Development, negotiation and agreement of Service Level Agreements (SLAs)
B.Development, negotiation and agreement of contracts
C.Development, negotiation and agreement of the Service Portfolio
D.Development, negotiation and agreement of organizational Level Agreements (OLAs)WArialZ
ANSWER: b
ISEB BH0-006 exam BH0-006 test questions BH0-006 original questions
NO.11 Implementation of ITIL Service Management requires preparing and planning the effective and
efficient use of:
A.People, Process, Partners, Suppliers
B.People, Process, Products, Technology
C.People, Process, Products, Partners
D.People, Products, Technology, Partners WArialZ
ANSWER: c
ISEB demo BH0-006 exam prep BH0-006 BH0-006
NO.12 Which of the following is NOT an example of a Service Provider Type?
A.Internal service provider
B.External service provider
C.Third-party provider
D.Shared services unit WArialZ
ANSWER: c
ISEB BH0-006 certification training BH0-006 pdf BH0-006 certification BH0-006 test questions
NO.13 A Known Error has been raised after diagnosis of a Problem was complete but before a workaround
has been found. Is this a valid approach?
A.Yes
B.No, the workaround must be found before a Known Error is created
C.No, a Known Error can only be raised after the permanent resolution has been implemented
D.No, a Known Error must be raised at the same time as a problemWArialZ
ANSWER: a
ISEB test BH0-006 certification training BH0-006
NO.14 Defining the processes needed to operate a new service is part of:
A.Service Design: Design the processes
B.Service Strategy: Develop the offerings
C.Service Transition: Plan and prepare for deployment
D.Service Operation: IT Operations Management WArialZ
ANSWER: a
ISEB BH0-006 BH0-006 braindump BH0-006
NO.15 A change process model should include:
1. The steps that should be taken to handle the change with any dependences or co-processing defined,
including handling issues and unexpected events
2. Responsibilities; who should do what, including escalation
3. Timescales and thresholds for completion of the actions
4. Complaints procedures
A.1, 2 and 3 only
B.All of the above
C.1 and 2 only
D.1, 2 and 4 only WArialZ
ANSWER: a
ISEB BH0-006 test answers BH0-006 pdf BH0-006 BH0-006 exam BH0-006
NO.16 Which stage of the Change Management process deals with what should be done if the change is
unsuccessful?
A.Remediation Planning
B.Categorization
C.Prioritization
D.Review and Close WArialZ
ANSWER: a
ISEB BH0-006 exam simulations BH0-006 original questions BH0-006
NO.17 Which of the following would be defined as part of every process?
1. Roles
2. Activities
3. Functions
4. Responsibilities
A.1 and 3 only
B.All of the above
C.2 and 4 only
D.1, 2 and 4 only WArialZ
ANSWER: d
ISEB exam simulations BH0-006 BH0-006 BH0-006 exam dumps BH0-006
NO.18 Which of the following BEST describes 'Partners' in the phrase "People, Processes, Products and
Partners"?
A.Suppliers, manufacturers and vendors
B.Customers
C.Internal departments
D.The Facilities Management function WArialZ
ANSWER: a
ISEB BH0-006 BH0-006 dumps BH0-006 original questions
NO.19 What would you use the seven Rs of Change Management for?
A.To assist with the impact analysis for a Change request
B.To review changes after they have been implemented
C.To allocate the roles and responsibilities during the Change Management process
D.To act as a framework for implementing a ChangeWArialZ
ANSWER: a
ISEB certification BH0-006 test answers BH0-006 BH0-006 test answers BH0-006
NO.20 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A.Ensuring that information in the Service Catalogue is accurate
B.Ensuring that information within the Service Pipeline is accurate
C.Ensuring that information in the Service Catalogue is consistent with information in the Service Portfolio
D.Ensuring that all operational services are recorded in the Service CatalogueWArialZ
ANSWER: b
ISEB BH0-006 BH0-006 pdf
NO.21 Which of the following do Service Metrics measure?
A.Processes and functions
B.Maturity and cost
C.The end to end service
D.Infrastructure availability WArialZ
ANSWER: c
ISEB pdf BH0-006 study guide BH0-006 BH0-006 original questions
NO.22 Implementation of ITIL Service Management requires preparing and planning the effective and
efficient use of:
A.People, Process, Partners, Suppliers
B.People, Process, Products, Technology
C.People, Process, Products, Partners
D.People, Products, Technology, Partners WArialZ
ANSWER: c
ISEB BH0-006 BH0-006 test questions BH0-006 demo BH0-006
NO.23 Which is the BEST definition of a Configuration Item (CI)?
A.An item of hardware or software registered in the asset database
B.A collection of information used to describe a hardware or software item
C.An asset, service component or other item that is, or will be, under the control of Configuration
Management
D.Information recorded by the Service Desk when an Incident is reportedWArialZ
ANSWER: c
ISEB BH0-006 BH0-006 BH0-006 certification training BH0-006 BH0-006 exam simulations
NO.24 Which of the following is NOT a benefit of using public frameworks and standards?
A.Knowledge of public frameworks is more likely to be widely distributed
B.They are always free ensuring they can be implemented quickly
C.They are validated across a wide range of environments making them more robust
D.They make collaboration between organizations easier by giving a common language WArialZ
ANSWER: b
ISEB BH0-006 exam prep BH0-006 BH0-006 exam
NO.25 In the Continual Service Improvement (CSI) model, the stage 'How do we get there?' is underpinned
by which set of activities?
A.Baseline assessments
B.Service and process improvements
C.Taking measurements and recording metrics
D.Setting measurement targetsWArialZ
ANSWER: b
ISEB demo BH0-006 answers real questions BH0-006 BH0-006 braindump
NO.26 Which of the following Availability Management activities are considered to be proactive as opposed to
reactive?
1. Risk assessment
2. Testing of resilience mechanisms
3. Monitoring of component availability
A.All of the above
B.1 and 2 only
C.1 and 3 only
D.2 and 3 only WArialZ
ANSWER: b
ISEB original questions BH0-006 pdf BH0-006 test questions BH0-006 practice test BH0-006 pdf
NO.27 Within Service Design, what is the key output handed over to Service Transition?
A.Measurement, methods and metrics
B.Service Design Package
C.Service Portfolio Design
D.Process definitions WArialZ
ANSWER: b
ISEB BH0-006 BH0-006
NO.28 Which process is responsible for recording the current details, status, interfaces and dependencies of
all services that are being run or being prepared to run in the live environment?
A.Service Level Management
B.Service Catalogue Management
C.Demand Management
D.Service TransitionWArialZ
ANSWER: b
ISEB BH0-006 BH0-006 study guide BH0-006 study guide
NO.29 "Service Management is a set of specialised organizational capabilities for providing value to
customers in the form of services".
These specialised organizational capabilities include which of the following?
A.Applications and Infrastructure
B.Functions and Processes
C.Service Pipeline and Service Catalogue
D.Markets and Customers WArialZ
ANSWER: b
ISEB BH0-006 pdf BH0-006 practice test BH0-006 practice test BH0-006
NO.30 Which of the following activities are helped by recording relationships between Configuration Items
(CIs)?
1. Assessing the impact and cause of Incidents and Problems
2. Assessing the impact of proposed Changes
3. Planning and designing a Change to an existing service
4. Planning a technology refresh or software upgrade
A.1 and 2 only
B.All of the above
C.1, 2 and 4 only
D.1, 3 and 4 onlyWArialZ
ANSWER: b
ISEB BH0-006 BH0-006 BH0-006 braindump BH0-006 questions BH0-006 pdf
ITCertKing offer the latest 1Z0-466 exam material and high-quality 1Y0-400 pdf questions & answers. Our 1z0-465 VCE testing engine and 000-283 study guide can help you pass the real exam. High-quality C2040-951 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.
Article Link: http://www.itcertking.com/BH0-006_exam.html
没有评论:
发表评论