With ITCertKing's help, you do not need to spend a lot of money to participate in related cram or spend a lot of time and effort to review the relevant knowledge, but can easily pass the exam. Simulation test software of Avaya 132-S-712-2 exam is developed by ITCertKing's research of previous real exams. ITCertKing's Avaya 132-S-712-2 exam practice questions have a lot of similarities with the real exam practice questions.
Through ITCertKing you can get the latest Avaya certification 132-S-712-2 exam practice questions and answers. Please purchase it earlier, it can help you pass your first time to participate in the Avaya certification 132-S-712-2 exam. Currently, ITCertKing uniquely has the latest Avaya certification 132-S-712-2 exam exam practice questions and answers.
Those who want to prepare for the IT certification exam are helpless. But they have to do it. So they have restless state of mind. However, With ITCertKing Avaya 132-S-712-2 exam training materials, the kind of mentality will disappear. With ITCertKing's Avaya 132-S-712-2 exam training materials, you can be brimming with confidence, and do not need to worry the exam. Of course, you can also face the exam with ease. This is not only psychological help, but more importantly, it allows you to pass the exam and to help you get a better tomorrow.
Exam Code: 132-S-712-2
Exam Name: Avaya (Specialist: Avaya Proactive Contact Solutions Design Elective Exam)
One year free update, No help, Full refund!
Total Q&A: 62 Questions and Answers
Last Update: 2013-12-21
Here I would like to explain the core value of ITCertKing exam dumps. ITCertKing practice test dumps guarantee 100% passing rate. ITCertKing real questions and answers are compiled by lots of IT experts with abundant experiences. So it has very high value. The dumps not only can be used to prepare for IT certification exam, also can be used as a tool to develop your skills. In addition, if you want to know more knowledge about your exam, ITCertKing exam dumps can satisfy your demands.
ITCertKing is a convenient website to provide service for many of the candidates participating in the IT certification exams. A lot of candidates who choose to use the ITCertKing's product have passed IT certification exams for only one time. And from the feedback of them, helps from ITCertKing are proved to be effective. ITCertKing's expert team is a large team composed of senior IT professionals. And they take advantage of their expertise and abundant experience to come up with the useful training materials about 132-S-712-2 certification exam. ITCertKing's simulation test software and related questions of 132-S-712-2 certification exam are produced by the analysis of 132-S-712-2 exam outline, and they can definitely help you pass your first time to participate in 132-S-712-2 certification exam.
Perhaps you have also seen the related training tools about Avaya certification 132-S-712-2 exam on other websites, but our ITCertKing has a pivotal position in the field of IT certification exam. ITCertKing research materials can 100% guarantee you to pass the exam. With ITCertKing your career will change and you can promote yourself successfully in the IT area. When you select ITCertKing you'll really know that you are ready to pass Avaya certification 132-S-712-2 exam. We not only can help you pass the exam successfully, but also will provide you with a year of free service.
132-S-712-2 Free Demo Download: http://www.itcertking.com/132-S-712-2_exam.html
NO.1 Which feature meets the needs of customers who want to run jobs that play messages
to both phones
answered by live customers and phones answered by answering machines?
A.Autowrap
B.Virtual Agent
C.Agent Blending
D.Managed Dialing
Answer:B
Avaya practice test 132-S-712-2 answers real questions 132-S-712-2 132-S-712-2 practice test
NO.2 Which two telemarketing situations would merit greater than a 2:1 line to agent ratio?
(Choose two.)
A.using unconfirmed contact data
B.using one of the call blending solutions
C.using unsolicited calling lists (cold calling individuals)
D.calling customers with multiple contact numbers (home, business, etc.)
Answer:A C
Avaya test questions 132-S-712-2 132-S-712-2 exam dumps
NO.3 When using the Avaya Solution Designer tool, the License Quantity for Agent
Connections should be
equal to the total number of _____.
A.agents in a typical shift
B.simultaneous headset connections
C.inbound lines purchased by the customer
D.outbound lines purchased by the customer
Answer:B
Avaya pdf 132-S-712-2 132-S-712-2 132-S-712-2 exam 132-S-712-2
NO.4 Your customer has difficulty sorting through their current system's reports to give
supervisors
information that pertains only to their particular group. Which feature should in Avaya
Proactive Contact
meets the customer's need?
A.Shared Lists
B.Unit Work List
C.List Distribution
D.HierarchyManager
Answer:D
Avaya demo 132-S-712-2 132-S-712-2 certification training
NO.5 You are using the Avaya Solution Designer. What is the correct input on the ACD line
on the Predictive
Agent Blend software screen for an Avaya Proactive Contact System using Predictive Agent
Blending
with one ACD?
A.leave line blank
B.type in the number 1
C.leave line at the default (0)
D.type in the ACD brand name
Answer:C
Avaya 132-S-712-2 original questions 132-S-712-2 pdf 132-S-712-2
NO.6 Which tool is new to the Editor Application in the Avaya Proactive Contact Supervisor
software?
A.verification of jobs
B.record selection reports
C.messages files and scripts
D.IVR fields in record selections
Answer:C
Avaya 132-S-712-2 braindump 132-S-712-2 pdf
NO.7 What is Update Time?
A.the time period that begins when the agent greets the customer and ends when the
customer hangs up
B.the time period that begins when the customer hangs up and ends when the agent
releases the
customer record
C.the time period that begins when the agent releases the customer record and ends when
the agent
receives the next call
D.the time period that begins when the customer first tells the agent pertinent information and
the agent
records it and ends when the agent releases the record
Answer:B
Avaya 132-S-712-2 answers real questions 132-S-712-2 dumps
NO.8 The Avaya Proactive Contact access server provides which two functions within the
system? (Choose
two.)
A.connects calls to agents
B.manages the internal LAN
C.serves as a dial-in point for access to the digital switch and CPU
D.is the interface that supervisors and agents use on their computers
Answer:B C
Avaya 132-S-712-2 questions 132-S-712-2 132-S-712-2
NO.9 Your customer has a group of agents that handle clerical and other duties and who
handle calls only
when needed. A supervisor notifies these agents when they need to answer calls because
calls are
queueing or being abandoned. However, the response is often too late to be of much help
and the result
is many abandoned calls. Which Avaya Proactive Contact feature meets this customer's
needs?
A.Virtual Agent
B.Person to Person
C.Intelligent Call Blending
D.Native Voice & Data Transfer
Answer:B
Avaya 132-S-712-2 132-S-712-2 study guide 132-S-712-2
NO.10 Your customer runs a collections call center. When an inbound call comes in, your
customer wants be
able to keep the customer from being called back on the outbound jobs if payment was
received on the
inbound call. Which feature automatically marks records as uncallable on outbound jobs if the
agent uses
a code indicating an inbound call resulted in a payment from the customer?
A.Do Not Call
B.Sales Verification
C.Generic Postupdate
D.Realtime Campaign Update
Answer:D
Avaya 132-S-712-2 exam prep 132-S-712-2 answers real questions
ITCertKing offer the latest 000-N32 exam material and high-quality 70-462 pdf questions & answers. Our 000-276 VCE testing engine and 70-466 study guide can help you pass the real exam. High-quality 000-619 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.
Article Link: http://www.itcertking.com/132-S-712-2_exam.html
没有评论:
发表评论